secure

Need The Best IT Services?

Call Us Today!

(719) 355-2440

 
YouTube video

This is a good question and one that we’re often asked. We have roughly 35 employees.

Most business people we serve think this is a good number. They know that no matter when they need IT service and support, that someone from Colorado Computer Support will always be ready to help.

However some ask…

Doesn’t Such A Large Staff Cause Confusion?

This is another good question and one that we’ve dealt with by taking 3 Steps:

1. All of our teams are sectioned into pods. This way, you’ll always have the same techs visit your office. You’ll see the same familiar faces all the time. And, you’ll always have more than one person who knows your IT network and how your business operates.

2. We established an effective ticketing system. We always know who helped you last, what they did, and how long they spent working on your IT network. This information stays in our system so we can refer to what happened in the past. We can track the history of your IT service and support as far back as four years ago.

3. We document everything about your IT network. This includes things like your access points, firewall, and the computers you use. This way if issues come up, anyone on our staff can jump in and handle the problem right away.

With these three steps in place and our 35 IT professionals, you’ll always have the right help and the information needed to address your technology issues quickly and thoroughly.

Searching For A Reliable Technology Service and IT Management Team?

Connect With CCS To Schedule An Initial Consultation
You consent to receive text communication from Colorado Computer Support by entering your phone number. Rates and terms may apply—text STOP to opt-out.

Latest Blog Posts

Mt. Carmel Veterans Services Center – Helping Veterans Across Colorado Springs
Mt. Carmel Veterans Services Center – Helping Veterans Across Colorado Springs

Discover the Mt Carmel Veterans Services Center in Colorado Springs, [...]

Read More
The Best Portable Battery Solution For Charging Phones & Laptops
The Best Portable Battery Solution For Charging Phones & Laptops

Discover the ultimate solution for staying charged on the move with [...]

Read More
Beware Of Fake Windows Support
Beware Of Fake Windows Support

Stay vigilant against imposters! Protect your tech with genuine [...]

Read More
Read The CCS Tech Blog

Certified and Verified Service-Disabled Veteran-Owned Small Business (SDVOSB)

Logo SDVOSB
Colorado Computer Support is a local IT company certified and verified service-disabled veteran-owned Small Business. When you use our IT services, you can be confident that you are dealing with a company owned by a disabled veteran and that they will be able to provide you with the best possible IT support.