FAQ

Getting the right IT means the difference between just getting by and thriving. We know it can be hard to find the right company to manage your business’ IT, but we also know it’s not impossible. Asking the right questions will give you the proper knowledge to pick the best Colorado IT company to meet your needs.

The cloud is getting more and more popular with each year that passes – but if you haven’t started using it yet, that’s OK. You shouldn’t rush to adopt cloud services, especially if you’re worried about what they may mean for your business.

A backup & disaster recovery plan provides you with a robust set of tools to give your business the best chance to reopen and recover quickly and with as little damage as possible to your operations and reputation.

Here at CCS, we function more on the subscription basis than on hourly and there’s a good reason for that. Hourly work is usually done based upon “Reactive” support. Reactive support is where the IT service provider only comes out when you have a problem.

Often, IT people have different viewpoints concerning what are the best servers, computers, networking equipment and so forth. If you can find that right provider whose training and experience aligns with your company’s needs, you’ll enjoy working with them.

Most MSPs have a system by which they assess the type of network or computer problem you are having and then send out the technician who is best suited to handle that problem.

With a 24-7 IT Support Offering you’ll get “Rock-Star Status” with immediate assistance at all times–whether that’s at 1 pm in the afternoon or 1 am in the middle of the night.

In many cases, we can remotely diagnose and fix your IT problems. And if you’re open to it, we can show you what’s going on, what’s caused your problems, and how avoid them again.