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(719) 355-2440Here at CCS, we function more on the subscription basis than on hourly and there’s a good reason for that. Hourly work is usually done based upon “Reactive” support. Reactive support is where the IT service provider only comes out when you have a problem.
Often, IT people have different viewpoints concerning what are the best servers, computers, networking equipment and so forth. If you can find that right provider whose training and experience aligns with your company’s needs, you’ll enjoy working with them.
Most MSPs have a system by which they assess the type of network or computer problem you are having and then send out the technician who is best suited to handle that problem.