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Many law firms know the struggle of dealing with traditional phone systems. You purchase the phones, subscribe to some sort of costly voicemail service, and then of course, pay a receptionist a fairly hefty salary to answer and transfer calls all day. If you need additional features, such as conference calling, you’re paying even more for those. Suddenly, your phone system is a HUGE expense that takes up a significant portion of your technology budget. But that doesn’t have to be the case anymore.
VoIP offers a long-awaited, cost-efficient alternative to old school phone systems. Essentially, VoIP is a cloud-based phone system that lets you make and receive calls over the Internet, which means the high cost of long-distance calling virtually disappears. Aside from this, you’re also able to conduct conference calls, forward calls to mobile devices, send and receive online faxes, and much more. Let’s take a look at some of the typical features included in a VoIP phone system:
There’s no need to worry about keeping a telco closet stocked full of equipment. Instead, you simply purchase the systems and let your provider worry about maintenance, support, and updates as needed.
In the past, anything that offered a bit more mobility to attorneys was an added bonus. Nowadays, it’s a necessity. 21st-century attorneys need to be able to handle cases and speak with clients from any device or location. They need to be prepared, especially if someone has an urgent request or question. One of the main benefits of VoIP is the ability to consolidate multiple systems into a single platform – meaning you gain access to the following:
Whether an attorney is in court, a meeting, or at home, they’re able to stay connected to clients and colleagues through whichever medium they choose. This prevents the age-old issue of clients chasing you – for the latest version of a document, to find out when the hearing is or requesting a contract to sign.
If mobility isn’t enough for you, VoIP also simplifies the process of time tracking for easier billing later on. Attorneys are able to log into the system and find out exactly how much time they’ve spent on the phone with each particular client. This means they don’t have to take notes constantly or wait until they’re in the office with access to their notes. Instead, they can update timesheet data within a moment’s notice – billing the correct amount of hours or analyzing the time spent on a particular client’s case to adjust fixed fees.
Don’t Make Your Clients and Colleagues Chase You. Stay in Touch Wherever You Go. CCS Provides VoIP for Law Firms Throughout Colorado Springs. Call (719) 204-6507.