Need The Best IT Services?

Call Us Today!

(719) 355-2440

What Is Quick Assist?

Explaining an IT problem over the phone with your support provider isn’t always an easy process. Maybe you don’t know how to describe what’s going wrong with your computer. Maybe the support provider can’t put the solution in terms you understand.

In either case, it usually means waiting for them to come to you and fix the problem in person, which just wastes more of your time – don’t you wish there was a better way?

With Quick Assist, there is: this Windows 10 feature allows users to give remote control and access to their computer to a support provider in just a few simple steps.

Check out our latest Tuesday Tech Tip video to learn how to use Quick Assist:

How To Use Quick Assist

  1. Both parties need to hit the Windows key to bring up the search bar
  2. Both parties type in and select Quick Assist
  3. The support provider will then select “Start The Session”
  4. The support provider will then be given a 6-digit code that expires within 10 minutes
  5. Once the code is input and verified with the user, the support provider will be given remote access to their computer.

With Quick Assist, you and your support provider don’t have to figure out how to describe a problem and the solution over the phone – you can give them direct access and let them take care of it personally.

For more information on how best to utilize Microsoft Window’s features for your business, click here to get in touch with us or call us at (719) 204-6507.

Searching For A Reliable Technology Service and IT Management Team?

Connect With CCS To Schedule An Initial Consultation
You consent to receive text communication from Colorado Computer Support by entering your phone number. Rates and terms may apply—text STOP to opt-out.

Latest Blog Posts

Having A Private Telephone Call In A Public Place
Having A Private Telephone Call In A Public Place

Learn how to handle Zoom, Teams, or other video calls in public spaces [...]

Read More
How To Make Nitro Cold Brew Coffee
How To Make Nitro Cold Brew Coffee

Learn the step-by-step process of making delicious nitro cold brew [...]

Read More
Corporate IT Outsourcing Services
Corporate IT Outsourcing Services

Unlock unparalleled efficiency and innovation with CCS's comprehensive [...]

Read More
Read The CCS Tech Blog

Certified and Verified Service-Disabled Veteran-Owned Small Business (SDVOSB)

Colorado Computer Support is a local IT company certified and verified service-disabled veteran-owned Small Business. When you use our IT services, you can be confident that you are dealing with a company owned by a disabled veteran and that they will be able to provide you with the best possible IT support.