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When you think about some of the top favorite features in the G Suite, the Undo Send feature will probably be top of the list. Imagine a situation where your weekend plan accidentally went to your boss instead of your friends. Worse, you could be sending a highly confidential email to business stakeholders or clients and mistakenly go to another recipient you did not plan. It not only puts your business at risk of safety but can also lead to loss of company data and clients’ information that should always be safe.
Using instantaneous delivery mail is essential to send out quick emails, but it comes with consequences. You always want to avoid a business or an individual. Once you send the email, it is gone and out of your hands. After all, no human being is not perfect; even the most careful people in the world make mistakes.
Therefore, Google provides the perfect help with the Undo Send feature in the GSuite. It enables you to cancel your email request and recall it for editing or sending to the correct recipients. It is currently provided by default in all Gmail, unlike when you had to enable it manually. Read this post to find out how you can make the most out of this fantastic feature from Google.
The Undo Send feature does not recall the email sent. It delays the email for a certain period where you can cancel the process. Google allows you to do a recall only up to a maximum of 30 seconds from the time you hit send. Therefore, if you read this article in an email sent five or 10 minutes ago, you can do nothing now. But stay put; we may have a solution in the end.
Google takes time to send your email for a maximum of 30 seconds. That gives you enough time to think about if you made any mistakes. The settings are at a default of five seconds, which may not be enough for someone to make the right decisions.
Here are the steps you can use to customize the Undo Send. You can also follow this video from Tuesday Tech Tip by Curtis Hyde, the sales and marketing director at Colorado Computer Support.
After completing these six steps, it would be best to send a test email to see if your changes are working and the feature is in action.
Here is how to send a test email for confirmation:
Equally important, you will not recall the email again when the undo message appears on the screen and you click the close button. Ensure you position your cursor on the undo button to recall the email.
Remember the email you sent 10 minutes ago before reading this article? Well, it is gone. As embarrassing as it is, you need to stay calm and use the few options available for you to mitigate any damage done.
Now you know there is no way of undoing the sent email. You can just let it go if the email may not cause any damage to the business or reputation as a person. But it is always good to follow up and assure the recipient that it was a mistake.
If it was a confidential email, you might need to reach out to the person, apologize, and request them to delete the email without opening any attachments. At this point, contact your data security team and ensure they know the details of what has transpired. It may be a little embarrassing too, but it will help avoid many technicalities without taking caution.
Colorado Computer Support is your go-to IT support solution for all businesses in Colorado Springs. If you require any help with computer services and IT support, place a call with our experts to get a free consultation today.