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If you find that some of the emails you want are going to your junk email instead of your inbox, it can be frustrating. Here are tips to get them to the inbox.
Most people use Windows computers, so we will focus on what to do with junk emails in Windows first.
1. Find your junk folder.
You may not even realize that some of your emails are going to the junk folder. Unless you check it from time to time – but if you don’t know where it is you can’t check it.
In the Windows Mail app, you can click the More option at the bottom of the sidebar on the left to find all of your email folders. You may find that you don’t have a junk mail folder and only have a spam folder, or you may have both. Either way, you can explore the contents of these folders to see if you have any emails in there that you would like to go to your inbox.
2. Move the email to the inbox.
Moving an email from the junk or spam folder to the inbox is quite easy. All you have to do is right-click the email that you want to move and select move to inbox. That will move the email to the inbox and it will tell Windows Mail that you want emails from that sender to go to your inbox in the future instead of to the spam or junk folder.
1. Find the junk folder
Use the sidebar in Mail to find the junk mail folder. You can do this by selecting View and then Show Mailbox List.
2. Move an email to the inbox.
When you find an email that does not belong in the junk or spam folder, you can select the Move to Inbox option at the top of the email to move it to your inbox. The Mail app should learn from your decision and ferry all emails from the sender to your inbox moving forward.
While your email program should learn how to filter your mail based on the decisions you make, none of these programs is full proof. It is always a good idea to check your spam and junk mail folders occasionally to make sure that nothing slips through the cracks.