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Have you settled for internal IT support because it’s simple?
That may be the case – sure, with your internal IT team, you know what the situation is. You’re familiar with who they are, what they can do, and what you should expect of them. It’s easy to just let them be.
That is until they move on – you can’t assume that your current IT director or team will be around forever. If and when they do leave, will you just try to find another? Or take advantage of the opportunity to transition to something better?
This is precisely what a local drug treatment center did when they found out their IT director was leaving. Instead of going to the trouble of recruiting, interviewing, hiring, and managing another IT director, they contacted the CCS team to have them fill the role instead.
IT services can’t be one-size-fits-all. What one client needs from us, won’t work for another client.
That was the case for this drug treatment center – with only a few dozen employees and a single location, the drug treatment center’s leadership wasn’t looking for an enterprise-level, fully managed outsourced IT service. That would’ve been a waste of their money.
They just needed a team that would take on the duties of their IT director and provides basic IT support services. Fortunately for them, we customize our plans for IT services and support for every business we work with, ensuring clients like this drug treatment center get the services they need for a predictable rate that fits their budget every month.
If the drug treatment center had chosen to find another IT director, not only would they have had to spend time hiring one, but they would also have to absorb a number of additional costs, including:
By hiring CCS as their IT director, this drug treatment center eliminated all these costs from their IT expenses and swapped them for a single monthly fee. Reducing IT costs is one of the most appealing reasons businesses use outsourced IT support. Businesses that choose to outsource can convert unplanned IT expenses to fixed, predictable ones. This frees up capital for other aspects of their business.
If your IT director is planning to move on soon, or if your IT team lacks longevity in general, don’t bother with the time-intensive and expensive process of replacing them internally. CCS can be your outsourced IT director – talk to our team to learn more about what we can do for you, and how we’ll help you save money.