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10 Questions To Ask When Outsourcing Your Colorado I.T. Services

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We know that technology companies are vying for your business. But most can’t meet your needs—Your business has unique requirements.

You need technology that aligns with your goals. But how can you find a company that can do this?

The Following Are 10 Questions To Ask I.T. Companies In Colorado To Ensure They Can Meet Your Needs:

  1. What experience and/or certifications do you possess?

Ask for their partner certifications and technical specialties. For example, if you use Apple devices, make sure they have the certifications you need.

  1. How long have you been providing technology services?

At minimum, they should have 3 years of experience providing the technology you require.

  1. What are your overriding values?

Look for:

  • Honesty.
  • Transparency.
  • Constant communication.
  1. How do you stay ahead of evolving technologies?

Do they:

  • Attend industry events to update their skillsets?
  • Keep up to date with evolving technologies?
  1. Have you worked with other businesses in our industry?

They should provide solutions that meet your industry requirements.

  1. Are you proactive when it comes to I.T. security?

They should ensure your systems will be monitored 24/7 to ensure complete security.

  1. What options do you offer in terms of I.T. support?

Ensure they offer a flat-rate monthly service plan, or a pay-as-you-go-solution.

  1. What security services do you offer? How will you protect my interests?

Cybercrime is on the rise, and your data is valuable. They must provide security solutions to protect you from unauthorized access, malware, hacking attacks, and other forms of cybercrime.

  1. How do we contact you for I.T. support? What’s your policy regarding response times?

You need support when you need it. Ensure you can rely on a fast response times, no matter if it’s day or night.

  1. Do you have any case studies or testimonials from existing clients that I can read? Can I contact them?

You would never hire a new employee without checking their references. It’s no different with an outsourced I.T. company. When you contact their existing clients, ask the questions to get the information you need.

When looking for Outsourced I.T Support, consider CCS. We’ll address these questions and more. Contact us to learn how our Outsourced Services can save you money, time and worries. 719.439.0599 blake@coloradosupport.com

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