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When your orthopedics practice has technology that’s not working, you need expert help that can find and fix the issue fast.
That was the plight of a local medical provider that recently contacted Colorado Computer Support. looking for orthopedic IT services. Their desktop computers were not working properly and they worried that there was a virus infecting their equipment.
For health care providers, a computer virus can mean many things: inability to access patient records or schedule appointments, frozen systems held hostage by ransomware or the exposure of protected health information of its patients.
Having an IT partner that understands the concerns and complexities of managing a Colorado orthopedics practice today is essential. At Colorado Computer Support, we deliver reliable orthopedic IT services that keep practices compliant and protected so they can better serve patients.
Health care practices face unique IT challenges. You need a solution that offers a comprehensive approach to your IT, from strategic discussions of your IT needs to deployment, maintenance and monitoring of your technology. Here are some of the most common issues we hear about from our health care clients:
Our IT solutions can address all these issues and any practice-specific technical concerns. We act as your virtual chief information officer, providing insights, planning and creating the IT solutions to your most pressing IT challenges. Here’s a closer look at our approach.
Each practice’s needs are different. CCS provides a full suite of IT solutions at a predictable monthly cost. Among the most commonly used solutions by Colorado Springs-area health care practices are:
HIPAA is front of mind for all health care providers and patients. Of equal importance is the Health Information Technology for Economic and Clinical Health Act (HITECH Act), which has two major components. HITECH requires providers to show they are engaged in “meaningful use” of electronic health records. Providers need to demonstrate they are using EHR technology that is certified and can be measured both qualitatively and quantitatively.
The HITECH Act also mandates that security audits are done to ensure compliance with the privacy and security rules of HIPAA.
CCS is one of Colorado’s only HIPAA-compliant medical IT services companies. We analyze your security procedures and IT systems to ensure they are HIPAA and HITECH compliant and that your practice is prepared for any audits.
Practices often need to integrate multiple IT tools. Electronic health records software, practice management software and analytics tools need to be connected to save time and resources and ensure quality patient care. These tools also need to integrate with basic office productivity tools like Word and Excel and with peripheral devices like printers and scanners.
Keeping all these technologies in working order is one thing. Making sure they are connected, sharing data and providing the right information helps improve office efficiency. CCS has extensive experience with the most common medical software tools and has worked with many clients to integrate their software to improve care delivery and quality.
Another common issue is what to do with legacy data from older patient records systems. If your staff is handcuffed by difficulties in accessing legacy patient data, you need a solution that provides for easy access. Stay in compliance, maintain continuity of care and retire older EMR systems with solutions that CCS can deliver fast access to older medical information.
Orthopedists and other staff often need to access information while away from the office. Our mobile-device services help you develop usage and enforcement policies for mobile devices. Security tools such as enforced encryption, device auto-lock, remote locking or wiping, and per-user authorization keep information protected when employees need remote connectivity.
For nearly two decades, CCS has been delivering high-quality IT services to local health care providers and other businesses. To start your conversation with the top Colorado Springs orthopedic services provider, contact us today for your initial consultation.