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June 2013 —Colorado Computer Support (CCS) is the leading provider of fully managed IT services in Colorado Springs. They provide information technology support services for businesses throughout Colorado and several other states.
Colorado Computer Support tailors the best IT support solutions to meet the organizational goals of a company or school district. This was exemplified last year when Colorado’s District 49 School District needed IT support. They asked CCS to replace 1,000 Dell laptops with Apple MacBooks. Even though this was a significant change to District 49’s infrastructure and support processes, CCS got a “gold-star” for their performance from administrators and instructors. The overall user satisfaction rating was above 90%! That’s an “A” in most school districts!
District 49 Survey Results
In addition to the overall satisfaction rating of over 90%, the vast majority said that they were very satisfied with the professionalism of CCS technicians. They said that CCS is extremely professional and reliable, and always easy to get ahold of. This is an important goal for any managed IT services provider. One client even said the service that they’ve received was the best service they’ve experienced in over eight years at District 49.
The following are some of the rave reviews from the District 49 Survey:
Your techs are amazing, professional and responsible, thanks for making that a priority!
They are a great team. Always prompt, respectful, and easy to get a hold of!
I really appreciate the immediacy with which CCS took care of computer issues. The service has been the best I have experienced since entering D49 eight years ago. Thank you!
CCS is awesome!! Always helpful, professional, and they get stuff done!
You guys ROCK!!!
CCS’s Commitment To Customer Service and Technician Education Is Their Key To Success
Blake Schwank, Owner and Founder of CCS, knows that the success with District 49 and with other clients is a direct result of their commitment to customer service and technician education. Today over 20% of CCS technicians have Apple certifications. Colorado Computer Support strives to hire great technicians who actually enjoy working with people. The staff has a desire to continually learn new technologies, and they’re eager to see the growth and advancement of their clients’ businesses.
“We’ve worked hard to hire great technicians who really enjoy working with people and have a desire to continually learn new technologies,” says Blake
About Colorado Computer Support (CCS)
Blake Schwank started CCS because he had a passion for helping businesses use technology for their growth and expansion. Blake was a Medical Information Systems Officer in the Army, and an IT Director for a software development company. He’s always been on the lookout for new ways to effectively use technology to enhance business processes; and now as CEO of CCS he hires team members who share his passion for helping clients advance and grow their business.
About Colorado Computer Support’s Services:
Colorado Computer Support (CCS) has a proven track record of success with the business and education community in Colorado. CCS provides all of their IT Support needs—from their servers to their employee workstations, including all IT devices that support the growth and efficiency of an organization. Their experienced and certified technicians monitor IT networks 24/7 and provide regular maintenance for technology-related issues. They ensure an IT infrastructure promotes an organization’s growth and success.
For more information about Colorado Support Services, call Blake Schwank at 719.439.0599 or email: info@coloradosupport.com
