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Published On: August 19, 2019 by Blake Schwank

When No Other Tech Could Help A Colorado Charter School, CCS Solved Their IT Issues

“It’s Almost Too Good To Be True!”

John Orris is the Director and Principal of Paradox Valley Charter School. The School serves 95 students and is situated in a rural location in Western Colorado in the City of Paradox.

To give you an idea of how small and remote Paradox is, their post office is only open for two hours a day, five days a week.

Even though their school is small, John and the teachers at Paradox Valley Charter School rely on their technology just like larger schools do. For 13 years they were served by a competent tech who, with John’s help, could piece together everything they needed.

However, John didn’t know that downtime could be prevented, so his expectations weren’t so high.

When this tech retired, John scrambled to find others. He did, but the first one couldn’t commit to the time needed to keep their IT running. The second was a “learn-on-the-job” tech, so he didn’t work out either.

Finding a reliable and competent tech was much more difficult than John thought it would be. Because of their remote location, no one wanted to trek out to the school to provide IT support.

John explains:

“I called the League of Charter Schools, an umbrella organization for charter schools in Colorado and asked for their advice. Their business manager recommended Colorado Computer Support. She said that they were the best. She provided a few more companies to call as well. Long story short, the other companies didn’t even respond to my calls. CCS did.

We were thrilled to find them! They came right out and assessed our needs. Their knowledge of IT for large school districts transferred easily to our small school. CCS has been serving school districts in Colorado for many years.

And, instead of having just one tech as we had before, CCS has 30 specialists that are certified in various hardware, software, and technology solutions!

Their level of experience is exceptional, and their service is prompt. If our teachers have an issue, they can contact CCS and get someone to help quickly. Most of our IT services can be delivered with CCS’ Remote Monitoring Management solution.

But if we do need an onsite visit, they make the long drive from Colorado Springs without delay. When our backup server crashed, they sent their expert out who jumped right in to fix it.

Our network is running much more smoothly than it ever did before. Troubleshooting is better and faster, and I never have to worry about downtime.

Plus, we use Cisco Meraki solutions, and Colorado Computer Support’s professionals are Meraki experts! It’s almost too good to be true!”

Colorado Computer Support Provides Fully Managed IT Services & Support For Charter, Private, And Public Schools In Colorado

The majority of students in schools and classrooms across Colorado use computers and some form of Internet access. With the complexities and vulnerabilities of today’s IT environment, schools can no longer depend on individual employees or break/fix tech services to manage IT infrastructures. To ensure their computer devices, Internet access and networks are all operational and secure, today’s schools require the services of a reliable outsourced IT Provider like CCS.

Colorado Computer Support has a proven record of success providing IT Services and Support to school districts and individual schools in Colorado Springs, El Paso County, Pueblo, Florence, Littleton, Boulder, the Denver Metro Area, Aurora, and other communities across the State of Colorado. And we offer each one a customized plan that will fulfill their objectives while staying on budget.

When selecting an outsourced IT provider for their school or school district, it’s important for administrators to select a company that understands the importance of keeping a school compliant with The Children Internet Protection Act (CIPA). We understand CIPA requirements and know how to ensure that schools and school districts adhere to these regulations.

Schools Are Outsourcing Their IT Service & Support For 5 Reasons

An outsourced IT provider like CCS:

1. Allows a school to keep its technology and computer support costs under control;

2. Provides for a school to have the best service and support available from an IT team with an in-depth knowledge of the latest technologies, versus hiring internal IT staff with limited knowledge;

3.  Offers school administrators a trusted technology professional that can guide and help them make strategic technology decisions;

4.  Keeps an eye on a school’s entire network making sure issues are addressed before they become big problems; and

5.  Will do whatever it takes to keep a school network secure and operational 24 x 7.

CCS handles all of a school’s needs, from inspecting servers, employee workstations and other IT devices, to around-the-clock help-desk support. We provide the best IT Service and Solutions to meet the operational and organizational goals of an individual school or an entire school district. This gives school administrators the peace of mind and value they require to run their school efficiently and educate their students effectively.

For more information about Colorado Computer Support, call us at 719.439.0599 or complete our simple contact form.

Certified and Verified Service-Disabled Veteran-Owned Small Business (SDVOSB)

Colorado Computer Support is a local IT company certified and verified service-disabled veteran-owned Small Business. When you use our IT services in Colorado Springs, you can be confident that you are dealing with a Colorado Springs company owned by a disabled veteran and that they will be able to provide you with the best possible IT support.
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