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If you are a working professional, in virtually any field, you are coming in contact with the technology of some kind. For many, our work revolves around the usage and functionality of our computer systems. And, when the computing systems are down, the IT department becomes our best friend, there to swoop in and get things back on track.
IT training and certification, therefore, becomes critical to the success of this department and, ultimately, the entire organization. Depending on the type of system you use, Windows or Mac, you need your service providers to be knowledgeable and well-versed with the specific operating systems. But, how important is it for your IT department to be Apple certified partners? Let’s look at some of the advantages of being part of the Apple team.
Certifications and Requirements
One of the first steps for any service provider to become certified is to pass through Apple’s rigorous standards and screening process. Organizations must show sustainability and financial growth, properly organized and maintained work environments, employee operational standards, and an agreement to remain partners with Apple, while holding the title of an Apple Certified Partner. This level of scrutiny pays off for all involved, as a high set of standards is adhered to regularly, which translates to superior service from your provider.
Service Provider Benefits
Since many organizations are Windows-based, converting to or integrating Mac computers can seem like a daunting task. Fortunately, Apple Certified Partners are given the tools and knowledge to successfully integrate into existing systems. By networking existing Windows systems with new Mac components, the power of both systems allows for greater flexibility for the staff and overall business.
Adding to, upgrading, and configuring new systems are also part of the expertise Apple trained service techs can demonstrate. And only Apple Certified Techs can order directly from Apple, which expedites service and ensures your systems have continually warrantied service and parts.
Equally, Apple provides incentives to the service providers they authorize, which creates a symbiotic relationship between a Tech Titan and service organizations. This kind of support benefits all involved parties, from the customer initially, to the IT company, and right up to Apple, itself.
Training and Continued Education
Apple is consistent in their drive to be an innovator and leader in the tech world. Therefore, they expect their authorized service providers to continually improve their practical education. Regular training courses for certified IT providers are available via Apple itself or certified trainers. IT professionals can get the latest training and education about existing and emerging Mac products. Again, the customer is rewarded with a perennially qualified team, ready to flex their service skills.
Apple Certified Partners are here for you, whether you operate with a staff of 20 or 20,000. And with the ability to have your Windows and Macs playing together happily, your organization will take advantage of even more technological helping hands.